Regulations

Policies and principles of receiving and handling complaints of international call service users

AIN GlobalComm Co., Ltd. places policies on handling complaints of international call service users and those who are damaged on the basis of fair treatment, transparency and justifiability, in order to promote efficiency improvement of services by the Company in the areas of network quality and service quality rendered to Service Users for convenience and satisfaction of the Company’s services.

Telecommunication Service Users' Right Protection Measures Pertaining to Private Information, Privacy and Freedom in Communication through Telecommunication

To provide services for customers, AIN GlobalComm Co.,Ltd. establishes measures to protect users' rights pertaining to privacy and freedom in communication through telecommunication pertinent to the Committee's principles.